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One of the payment methods we offer at checkout is PayPal Credit. This is a credit limit which gets connected to your PayPal account, which can be used for online purchases. If your basket is eligi...

Usually this is because the transaction has been rejected by your bank. If you receive the error message "Error 2000" or "2000 Do Not Honour", please contact your card provider and they'll be able ...

Tech orders Refurbished Tech orders come with a FREE standard delivery option by default. This is the Royal Mail 48 tracked service which will arrive within 2-3 working days. You can also upgrade t...

Unfortunately, once you've placed your order, we won't be able to amend the delivery address details. If you contact us before your order has reached our dispatch process, we may be able to cancel ...

You can cancel your order up to the point of it reaching our dispatch process. If you want to cancel your order, we advise contacting our Customer Service Team as quickly as you can, as we can only...

We are constantly updating our Store listings. If a product you are interested in is currently out of stock, it is likely that it will be available again soon! Please check back shortly, as our sto...

When you purchase a device from musicMagpie, we provide the option to add on Theft and Accidental Damage Insurance before you checkout. This is something you purchase via our Third party insurance ...

If you would like to return a Media item you have ordered, please contact our Customer Service Team. They will provide instructions on how to return the item back to us. Where possible, we advise c...

If you change your mind about your Tech item, and you no longer want it, we offer a 14-day money-back guarantee returns policy with no questions asked.We also offer a FREE 12-month warranty on all ...

Unfortunately, our warranty does not cover accidental damage. This includes, but is not limited to,: Any cosmetic damage to screens, fascias and surrounds, such as casing, including instances of d...