How to make a return

Before you start

Make sure:

• The item is unused and in its original packaging
• You have your order number
• The item is not marked as non-returnable
   

How to make a return

1. Contact our support team with your order number
2. We’ll confirm whether your item is eligible for return
3. You’ll receive instructions on how to send the item back
4. Once we receive the item, we’ll process your refund
    

What happens next?

Refunds are processed within 5–7 business days after we receive the returned item.
The time it takes for the money to appear in your account depends on your payment provider.

Items that can’t be returned

You can’t return:

• Used or worn items
• Personalised products
• Sale items marked as final sale

Terms and Conditions

By using our services and purchasing our products, you agree to comply with and be bound by our Terms and Conditions. These terms govern your access to and use of our website, products, and services. We reserve the right to update or change these terms at any time, and any changes will take effect once published. It is your responsibility to review the Terms and Conditions regularly. Continued use of our services after changes are published constitutes acceptance of the updated terms.